Standards & Permits

Beginning November 5, 2018 plan submittals will only be accepted in electronic format. Paper copy of submittals will no longer be accepted.

Only the application itself will be in paper copy. Updated applications are now online.

For questions regarding electronic plans submittal, contact the Planning Department at 281-275-2218

The Citizen Self Service Portal is now available.

Access the portal at: www.sugarlandtx.gov/CSS
More information on CSS including user guides is available at: www.sugarlandtx.gov/CSSLive

The Citizen Self Service portal moves permits, license, and plan submittal processes to convenient online intake only.

In order to be able to start any new application, you will have to register in the new CSS portal.
New submittals (except for liquor licensing) will only be accepted online through the CSS portal. No hardcopy/paper documentation or USB flash drives will be accepted at City Hall or any other location.

Registration on the CSS portal is required. Please follow the registration process.
Once you have registered, your existing application(s) will need to be linked to your account
- Send a request via email that includes name, email, phone number, company name (if applicable), and permit or plan number(s).
  - For building permits - Permits@sugarlandtx.gov
  - For plan review - PlanReview@sugarlandtx.gov
  - For fire permits – Fire@sugarlandtx.gov
  - For Code Enforcement – codeenforcement@sugarlandtx.gov
  - For Rental Registration - rentalprogram@sugarlandtx.gov
  Payment of Invoices/Fees
  - Invoice payments for any new submittals will only be accepted through the CSS portal.
    - American Express, Discover, Mastercard, and Visa credit/debit cards are acceptable forms of payment.
    Check your email spam/junk folder!
    
    Please be sure to check your spam or junk email folder for emails regarding your account and submittal.
    
    We want to hear from you!
    
    Share with us your experience with the new Citizen Self Service Portal.
    
    Getting started
    
    Watch the introductory video
    
    Register
    - Go to www.sugarlandtx.gov/CSS and click on the "Login or Register" button.